Communication is a seriously underrated skill, but at Monarch, we know that chatting through the details before and after a physical inventory count is the key to your success. We want you to feel comfortable with the timeline and target of your physical inventory count and having a comprehensive plan before we start is vital.
Pre-Planning is Crucial to Your Physical Inventory Count
The planning phase of your physical inventory count is vital to the outcome.
We believe that thorough planning and collaboration offer the best chance to see the results you want. We can work out any problems before the count begins by chatting through the process. This helps the count move along quickly and steadily and prevents unnecessary delays.
By communicating on all aspects of the process, the count will flow better, and we can manage your expectations of the outcome.
Personalizing Your Physical Inventory Count Approach
At Monarch, we believe in a personalized and hands-on approach that suits the individual needs of our customers.
Our sales manager will work with you to gather all of the information we need to understand the scope of your physical inventory count.
This gives us a baseline to work from so that we can include a comprehensive assessment of your business needs. We schedule a planning meeting once the service agreement has been signed. This can happen a month or more before the physical inventory count or six months. The timeline for starting the process depends on your unique needs and staffing requirements.
Here is what to expect in a planning meeting with us:
- We will discuss your concerns and explain what you can expect from us.
- We will start the planning process as early as possible to cover all aspects of the count and create a solid plan.
- We will answer all your questions so that you have a comprehensive understanding of the process.
- Customer experience is vital, and we aim to offer a service with personalized recommendations from our on-site experts.
Comprehensive Post-Count Communication
We offer planning before the count begins, but we also value the feedback that happens afterward.
We don’t just do a count but rather assess your whole system and report back to help you understand what we saw, what went well, and where there are opportunities for growth.
This can hopefully provide you with the knowledge you need to perform independent counts and cycle counts.
This is also a fantastic opportunity for us to get feedback from our customers so that we can incorporate that into our processes and deliver a better product and customer experience.
Internal Debrief
After each count, we have an internal debrief of our team where we walk through five areas of concern.
- Inventory Control
- Operations
- Behavior
- Safety
- Pre-planning, and Sales
We look at the pros and cons of the process as well as opportunities for growth and put these into a document for our customers.
We then discuss our findings in a meeting with our clients and talk further about any concerns.
External Debrief
We also have an external debrief with the President of Monarch, the Director of Operations, and the Sales Manager.
This allows us to make sure our processes and findings are aligned with our core beliefs about service and results.
Communication Yields Better Results
Communication before and after a count allows us to keep you informed during every step and provide the final results and personalized recommendations in a format that suits you.
A physical inventory count is so much more than time in the warehouse. If you want a personalized experience that gets results, contact us to find out more.
