As a customer, it’s frustrating going into a store and finding empty spots on the shelves. That frustration can lead to complaints and even lost business. No one wins. As a retail business, you need to know where your investments are. Having an overstock of inventory doesn’t necessarily serve your customers better or make it easier for you to track. Again, no one wins. There’s a balance that needs to be maintained. Having your inventory regularly counted can help provide valuable insights and allow you to make the best decisions for your customers and your business.
Attempting to manage your inventory internally on a regular basis is not always operationally efficient. Your staff has to prioritize the customer in front of them, inventory counting can easily slide to the bottom of the list and get pushed to the next day and the next day and so on. Monarch can help relieve some of this pressure allowing your staff to focus on their priorities. Our meticulous procedures will give you the ability to pinpoint any concerning data. Our staff does more than a simple verification process. We have expertise counting pharmacies nationwide and will make sure to communicate with your managers about any anomalies. Our team is aware of what can sneak in a pharmacy inventory. We have seen auto reordered drugs go under the radar and we know what to look for. We will communicate about high quantities of any slow-moving drugs. We have seen refrigerated drugs get returned to stock on normal shelving. It’s much more than placing a count. We have product knowledge.
Retail pharmacies can be a tight space and have very strict hours. Inventory moves constantly. We’re not here to waste time. Our team respects the nature of real time operations. We will always collaborate with your managers to count all time-sensitive drugs first and to account for incoming orders. All moving parts will be accounted for to provide the most accurate data while appreciating the work situations of the internal staff.
Our experience and product knowledge also means that we won’t need to interrupt and ask a million questions. We will, however, ask the right questions as needed. We’re not going to make assumptions about your inventory. There’s a correct way to account for OTC vs RX drugs. You may want your Will Call orders excluded or captured in a different category. We can accommodate specific requests. Our flexible software can provide a variety of reports and is customizable to fit your specific requirements.
If you’re in need of a dedicated team of people who can take the task of counting your retail pharmacy inventory, contact Monarch for a free quote today!
Ask plenty of questions during the planning meetings and be sure to include all of your key resources. Monarch will walk through the process during that time and will need input from your team to ensure we’re seeing all the angles. It is also important that you communicate the expectations and plans to your team on site. This ensures everyone involved is on the same page and working toward the collective goal. With all cards on the table, we will have a clear plan in place for all of the things that need to be done before we arrive to make your project a success.
Yes! We have been adapting to the changing needs of university and public hospital systems for many, many years. We have seen all kinds of automation, and can handle many specialized data structures both inbound and outbound.